ST ALBANS SURGERY
Surgical center in Barking and Dagenham
Address: Urswick Medical Centre, Urswick Rd, Dagenham RM9 6EA, United Kingdom
Phone: 442089844460
Region: Barking and Dagenham
Nearest station: Becontree (0.3 miles)
Rated: 2.2/5 on Google.
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About ST ALBANS SURGERY
- 🙁 Patients struggle to get appointments with GPs, often being told to call a hub or try the pharmacy.
- 😞 One patient resorted to going to a private clinic for help but their prescription letter was lost by the GP’s receptionist.
- 🤷♀️ Some patients have had success getting routine appointments, while others have been told they are not on the system yet.
- 😡 A patient needed a sick certificate urgently for work but was given a telephone appointment in two weeks, causing stress and possible loss of pay.
- Mixed opinions:
- ⏳ The wait times for appointments and lack of helpfulness from receptionists are major sources of frustration.
- Overall, St Albans Surgery has difficulties in providing timely and effective services. Some patients struggle to secure appointments and experience unhelpful interactions with the staff. However, there are mixed experiences regarding routine appointment availability. The system needs improvement to ensure prompt action is taken when essential documents like prescription letters or sick certificates are submitted. Patients emphasized that these issues lead them to seek alternative solutions before reaching out directly to the surgery.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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