Ballater Surgery
GP in Bromley
Address: 108 Chislehurst Rd, Orpington BR6 0DP
Phone: nan
Region: Bromley
Nearest station: Orpington (0.67 miles)
Rated: 3.3/5 on Google.
Opening Times
| Monday: | 8 AM–7 PM |
| Tuesday: | 8 AM–7 PM |
| Wednesday: | 8 AM–7 PM |
| Thursday: | 8 AM–7 PM |
| Friday: | 8 AM–7 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Ballater Surgery
- 👍 Mixed opinions about the receptionist: Some reviewers feel that one of the lady receptionists is rude, condescending, lacks empathy and basic courtesy. Others think that she speaks down to people and treats them poorly. However, it’s noted that the doctors who actually see the patients are quite nice.
- 🏥 Lack of communication: One reviewer had a negative experience with booking appointments for their child twice. They were told last minute that the services they needed were not available and also did not receive a call during their allotted appointment time from the nurse as promised.
- 😕 Anxious about speaking to the receptionist: The attitude of this particular receptionist causes anxiety for some patients when they have to interact with her, especially if they are already in pain or feeling sick.
- 💼 Importance of good receptionists: While dedicated doctors and nurses may be hard to find, having friendly and empathetic receptionists is equally important for creating a positive patient experience.
- ⚖️ Mixed experiences overall: There are diverging perspectives on different aspects of Ballater Surgery. The attitude of the receptionist is criticized while praising the demeanor of doctors who see patients.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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