Balfour Road Surgery
Doctor in Redbridge
Address: Doctors Surgery, 92 Balfour Rd, Ilford IG1 4JE, United Kingdom
Phone: 442084780209
Region: Redbridge
Nearest station: Ilford (0.37 miles)
Rated: 2.1/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–8 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Balfour Road Surgery
- 👍 The receptionists are often busy and the queue can be full, making it difficult to get through on the phone. Mixed opinions on their knowledge and attempts to avoid calls.
- 👎 One reviewer did not recommend the surgery at all and wanted to give 0 stars. They had trouble getting an appointment and felt frustrated with the staff’s behavior.
- 😊 On the other hand, a patient praised Balfour Road Surgery for their professionalism and care in treating their chronic illness. They also appreciated that they went above and beyond to accommodate them.
- 😕 However, another reviewer found the receptionists very rude and unprofessional. They mentioned a discrepancy in enforcing mask-wearing policies.
- ➡️ Overall, there are mixed opinions regarding Balfour Road Surgery. While some patients had negative experiences with unhelpful receptionists, others received excellent care for their chronic conditions. There seem to be issues with communication and customer service that need improvement but also instances of exceptional dedication from staff members.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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