The Whitehouse Surgery
Doctor in Bromley
Address: 123 Towncourt Ln, Petts Wood, Orpington BR5 1EL, United Kingdom
Phone: 441689821551
Region: Bromley
Nearest station: Petts Wood (0.4 miles)
Rated: 1.5/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About The Whitehouse Surgery
- 👎 Reception staff are described as awful and extremely rude. They refused to help and suggested changing surgeries if unhappy.
- 👎 Difficulty in booking an appointment for a son with a non-healing skin ulcer that required further antibiotics. The receptionist did not provide clear information on availability.
- 👍 The surgery opens promptly at 8:30 am.
- 😐 Mixed opinions on the receptionist’s behavior – while she allocated an appointment, she informed another caller that there were no more appointments for the day, showing limited availability.
- 😐 The receptionist remained unhelpful despite attempts to explain the situation. She suggested completing an online consultation form but failed to mention that the practice does not accept them.
- ❗️No access granted to general practitioners (GPs), making it difficult to book appointments or receive cancellations even during emergencies.
- 💼 Overall service level provided by The Whitehouse Surgery is unsatisfactory, according to these reviews.
Options: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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