Highland Medical Practice – Orpington Surgery
Doctor in Bromley
Address: 59 Sevenoaks Rd, Orpington BR6 9JN, United Kingdom
Phone: 441689822017
Region: Bromley
Nearest station: Orpington (0.43 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Highland Medical Practice – Orpington Surgery
- 👍 The diabetic nurse provided no advice on how to improve, only criticized.
- 👎 Rude reception staff made a condescending comment about the appointment.
- 👎 Poor communication as hospital letters were not forwarded or notified to the patient, causing missed appointments and long waiting lists.
- 👎 Long waiting time for appointments and no same-day appointments for children, unlike other nearby practices.
- 👎 Refused to see a 2-year-old with a high fever and offered an appointment in 10 days, resulting in a trip to A&E.
- 💔 Moving to Ballater surgery because of their excellent triage and same-day email appointment system.
- ❌ Wife waited 2 weeks for a GP appointment but was seen by someone who couldn’t help.
- Summary: The reviews indicate several negative experiences at Highland Medical Practice – Orpington Surgery. These include unhelpful diabetic nurse feedback, rude reception staff, poor communication regarding hospital letters leading to missed appointments, long wait times for appointments (especially for children), and being unable to see a GP after waiting for two weeks.
Options: Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, LGBTQ+ friendly, Accepts new patients
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