Penrhyn Avenue Surgery

Doctor in Waltham Forest

Address: 2 Penrhyn Ave, London E17 5DB, United Kingdom

Phone: 442085272563

Region: Waltham Forest

Nearest station: Walthamstow Central (0.99 miles)

Rated: 2.4/5 on Google.

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• 👍 The receptionist was pleasant and sent a text to remind the reviewer about their blood pressure check.
• 🚶‍♀️ However, the reviewer had to wait over half an hour and decided to leave as they felt neglected.
• ⏰ Another reviewer arrived early for their appointment but had to wait until after the scheduled time without any updates on when they would be seen. They eventually had to cancel due to work commitments.
• ❌Getting in touch with the reception via phone was challenging with long wait times, and booking appointments online was also difficult.
• 🤔The receptionists seem like a first point of contact rather than qualified medical professionals which some reviewers found concerning.
• ☹️ The practice seems overcrowded, leading patients out-of-hours doctors instead and causing a lack of confidence in proper treatment.
• ⭐ It was mentioned that zero stars should be an option.
• Overall summary:
• Reviewers were disappointed with Penrhyn Avenue Surgery due to prolonged waiting times, difficulty in getting appointments through phone or online systems, concerns about receptionists acting as first screeners for medical issues, and doubts regarding proper treatment. Some reviewers were satisfied with reminders and pleasant staff initially but ultimately expressed dissatisfaction.

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