New Addington Group Practices – Parkway Health Centre
General practitioner in Croydon
Address: Parkway, New Addington, Croydon CR0 0JA, United Kingdom
Phone: nan
Region: Croydon
Nearest station: King Henry’s Drive (0.16 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About New Addington Group Practices – Parkway Health Centre
- 👩⚕️ The receptionist, Nicola/Niki, received negative comments for her rude and poor behavior towards patients.
- 🙅♀️ Some customers were disappointed by the lack of respect, understanding, and manners displayed by the receptionists.
- 💼 One reviewer compared their experience at this health center unfavorably to another medical center where they received better customer service.
- ⏰ Another patient had to wait for 40 minutes before being seen by a doctor. Upon enquiring about the delay, they were met with a cold response from the receptionists who seemed uninterested in resolving the situation promptly.
- 🤝 The doctor eventually apologized for the wait and acknowledged that there was a technical error. However, they disagreed with the receptionists’ explanation of being busy or dealing with backlogs as an excuse for delay.
- 😃 The doctor provided great service despite negative encounters with the receptionists.
- 😕 Mixed opinions exist as one patient found that some receptionists were friendly only if they knew them personally while others may have experienced different treatment or positive interactions from certain staff members.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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