Brockwell Park Surgery
Doctor in Lambeth
Address: 117 Norwood Rd, Norwood, London SE24 9AE, United Kingdom
Phone: 442086785400
Region: Lambeth
Nearest station: Herne Hill (0.31 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 7 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Brockwell Park Surgery
- 🌼 The local surgery is reliable and lovely, with a welcoming garden for children to play in while they wait. The staff is clear and courteous, creating a positive experience. All the GPs are both lovely and no-nonsense, providing the care we expect from the NHS.
- 💔 There seems to be an issue with the practice manager named Laurie who failed to remain impartial when handling a complaint. This reviewer received a biased warning letter after eight working days, which was based on false information provided by receptionist Karen. The reviewer plans to escalate this matter further.
- 💬 It’s worth noting that there are conflicting opinions about receptionist Karen’s behavior. One reviewer had a negative experience with her when trying to request a doctor’s call back for an 86-year-old relative’s sleeping medication concern. However, no specific details about what went wrong were mentioned.
- 🤝 Overall, it appears that Brockwell Park Surgery provides reliable and friendly service with pleasant staff members and efficient doctors. However, there may be some issues in terms of handling complaints or certain interactions with specific staff members like receptionist Karen.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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