Dr A R Keating – The Moorings Medical Practice
Doctor in Croydon
Address: 2A Valley Rd, Kenley CR8 5DG, United Kingdom
Phone: 442034177565
Region: Croydon
Nearest station: Kenley (0.27 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Dr A R Keating – The Moorings Medical Practice
- 👍 Positive reviews:
- – “The Moorings staff is extremely helpful.”
- – Staff members like Jane H and nurse Evelyn are friendly and go above and beyond to assist patients.
- – The surgery used to be nice, with quick appointments and great doctors.
- 🤔 Mixed opinions:
- – After merging with Keston in Purley, getting an appointment has become difficult and time-consuming.
- – Long wait times on the phone (20+ queue) for appointments.
- – Problems with the website booking system.
- – Some patients have experienced last-minute changes from physical to phone appointments.
- 😕 Negative review:
- – Merging with Keston in Purley has disappointed some patients, leading to longer wait times and difficulties accessing appointments.
- Overall takeaway: While the Moorings Medical Practice was initially praised for its convenience and quality of care, the merger with another practice seems to have caused disruptions. Some patients struggle to book appointments due to long waits on the phone and encounter issues with last-minute changes or difficulties using the website booking system. However, there are staff members who still provide excellent service, such as Jane H who went above expectations, suggesting that positive experiences can still be found amidst these challenges.
Options: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Accepts new patients
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