Manor Practice

Doctor in Sutton

Address: Manor Practice, 57 Manor Rd, Wallington SM6 0DE, United Kingdom

Phone: 442086471818

Region: Sutton

Nearest station: Wallington (0.1 miles)

Rated: 2.6/5 on Google.

Website

• 👍 Overall positive review:
• – Registered with the practice for 16 years and it used to be amazing.
• – No trouble getting appointments in the past.
• – Friendly and helpful staff initially.
• 😕 Mixed opinions on appointment booking system:
• – Outdated system of booking appointments, requiring a phone call.
• – Some other practices have online appointment bookings available.
• – Appointments can only be booked on the day, no advance bookings allowed.
• – Receptionists recommended getting medication over the counter instead of prescribing it.
• 👎 Negative review:
• – Unhelpful receptionists and doctors.
• – Doctors don’t listen to patients’ concerns and prescription delays occur.
• – Poor service and communication with clients.
• 💔 Disappointment with deteriorating service:
• – Seen a decline in service quality over time.
• – Receptionist was sarcastic and rude.
• 💡 Key takeaways:
• The Manor Practice seems to have faced negative changes recently, which is disappointing for long-term patients who used to have no trouble getting appointments. The outdated appointment booking system is inconvenient compared to other practices that offer online scheduling. Some receptionists seem unhelpful, while doctors are criticized for not listening adequately.

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