Colney Hatch Lane Surgery
General practitioner in Haringey
Address: 192 Colney Hatch Ln, London N10 1ET, United Kingdom
Phone: 442088835555
Region: Haringey
Nearest station: New Southgate (0.98 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 8:30 AM–6:30 PM |
| Tuesday: | 8:30 AM–6:30 PM |
| Wednesday: | 8:30 AM–6:30 PM |
| Thursday: | 8:30 AM–6:30 PM |
| Friday: | 8:30 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Colney Hatch Lane Surgery
- 👎 The ladies at the reception are impolite, unhelpful, and rude. They didn’t assist with a urinary infection case and directed the patient to an emergency hospital.
- 👍 The doctors themselves are competent and excellent, especially Dr Mulkis.
- 🤷♀️ Mixed opinions on the super women at the reception – one review praises them as positive and helpful, while another criticizes their lack of empathy.
- 😕 There is a pattern of rude behavior from the receptionists who seem to lack empathy and professionalism.
- ⏰ Long wait times on the phone and no resolution even after visiting in person.
- ✨ This practice has been dealing with bad feedback without improvement.
- Summary: While some patients appreciate the competent doctors at Colney Hatch Lane Surgery, there are mixed reviews regarding the reception staff. Some find them positive and helpful, but others complain about their rudeness and lack of care. Long wait times over call have also been reported. Overall, it seems that improvements need to be made in terms of staff behavior for a better patient experience.
Options: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, Toilets, Accepts new patients
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