The Parkview Surgery

Family practice physician in Hillingdon

Address: 60 W Drayton Rd, Uxbridge UB8 3LA, United Kingdom

Phone: 442085737674

Region: Hillingdon

Nearest station: Hayes and Harlington (1.78 miles)

Rated: 1.7/5 on Google.

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• 👍 Mixed opinions: Some patients had a terrible experience, while others praised the doctors.
• 📅 Difficulty getting appointments: Many complaints about long waits and trouble using the online system.
• 😠 Rude receptionists: Some patients found the staff to be patronizing and unhelpful on the phone.
• ⚠️ Lack of referrals and support: One reviewer mentioned that their dad wasn’t referred to a specialist despite finding fluid in his lungs on an X-ray.
• ♦️ Overwhelmed by patient volume: The practice struggles with the number of patients it has, leading to long queues and inability to help everyone promptly.
• ✋ Stay away caution: One review described it as “the worst GP surgery in the whole of Hillingdon” and advised people to avoid it.
• 💔 Poor customer service experience: The receptionist was described as rude, saying “no” without much willingness to assist.
• 🏥 Good doctors when you can get an appointment: Positive feedback about doctor’s expertise when patients were able to see them.
• ✨ Time for a change?: Long-term patient contemplating switching after almost 40 years.

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