Argos

Department store in Bromley

Address: 5-7 Homefield Rise, Orpington BR6 0RT, United Kingdom

Phone: 443452661289

Region: Bromley

Nearest station: Orpington (0.54 miles)

Rated: 2.5/5 on Google.

Price range: ££

Website

• 👎 No loading bay to collect heavy bulky items or help to lift on trolley. Rude staff. Dreadful customer experience.
• 👍 Normally helpful and friendly staff, except for one older woman who lacks customer service skills.
• 👎 Refused to refund a broken item even with a receipt. False advertising and bad customer service.
• 🤷‍♀️ Mixed experience trying to get a replacement for a broken Christmas present. Initially told no refund, but eventually resolved by contacting customer service and finding the sale transaction.
• Key points:
• – Some customers had negative experiences with unhelpful staff, no loading bay, and rude behavior.
• – However, most staff were described as friendly and helpful, except for one particular employee who lacked good customer service skills.
• – There were complaints about the refusal to refund a broken item despite having a receipt, leading to accusations of false advertising.
• – One reviewer had mixed experiences trying to get a replacement for their broken Christmas present but eventually resolved the issue by contacting customer service.
• Overall takeaways:
• While there are some negative experiences mentioned in these reviews regarding Argos, it seems that most customers have found the staff helpful and friendly.

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