Marks and Spencer

Department store in Greenwich

Address: 115 Eltham High St, London SE9 1TQ, United Kingdom

Phone: 442088590916

Region: Greenwich

Nearest station: Eltham (0.27 miles)

Rated: 4.2/5 on Google.

Price range: ££

Website

• 🍞 The fresh bakery section at Marks and Spencer has consistently been found empty by one reviewer, but the food overall is said to be interesting and innovative.
• 😊 Some staff members are pleasant and helpful, while others are not as friendly compared to other stores.
• 🛍️ Shopping experience feels less delightful compared to previous years.
• 💁‍♀️ On the positive side, a customer named Geraldine from Eltham M&S provided exceptional customer service when helping an international lawyer find a specific perfume, going above and beyond to ensure customer satisfaction.
• 🚪 However, another review mentions rude behavior from staff members. A security guard even shut the shutter in front of a customer’s face before closing time.
• 💔 Another unfortunate incident occurred where two security employees allegedly verbally and physically abused a customer at M&S, leading to an unpleasant experience for them.
• Overall, there are mixed opinions about Marks and Spencer. While some customers appreciate certain employees’ excellent service and find the food interestingly innovative, others have encountered rude behavior and mistreatment from staff members.

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