Argos Whitechapel Road

Department store in Tower Hamlets

Address: Unit 2a & 2b, 45 Whitechapel Rd, London E1 1DU, United Kingdom

Phone: 443456564133

Region: Tower Hamlets

Nearest station: Aldgate East (0.21 miles)

Rated: 3.2/5 on Google.

Price range: ££

Website

• 🚫 Mixed opinions on customer service:
• – One reviewer had a bad experience with a rude sales assistant who refused to accept their return, which was against the return policy.
• – Another reviewer praised Zaina for her friendly and helpful service during order collection.
• ✅ Convenient for working from home:
• – A customer mentioned that they ordered a keyboard from Argos Whitechapel Road for their work-from-home setup.
• – They initially received the wrong keyboard but wanted to exchange it, but faced difficulties with the process.
• 😕 Conflicting views on exchange:
• – The first lady initially allowed the reviewer to browse and choose another keyboard for exchange.
• – However, when Zaina took over, she refused to accept the returned keyboard and didn’t allow an exchange.
• 😠 Unprofessional behavior by some staff members:
• – The sales assistant’s refusal to accept returns and pushing customers off onto other stores was seen as unprofessional by one reviewer.
• – Zaina’s inconsistent handling of the keyboard issue could also be perceived as unprofessional.
• 😃 Friendly and kind service:
• – Despite mixed experiences with other staff members, one reviewer specifically mentioned being pleased with Zaina’s friendly demeanor during order collection.

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