Argos

Argos

Department store in Lambeth

Address: Streatham Common, 480 Streatham High Rd, London SW16 3PY, United Kingdom

Phone: 443450130298

Region: Lambeth

Nearest station: Streatham Common (0.27 miles)

Rated: 2.8/5 on Google.

Website

Opening Times

Monday:8 AM–9 PM
Tuesday:8 AM–9 PM
Wednesday:8 AM–9 PM
Thursday:8 AM–9 PM
Friday:8 AM–9 PM
Saturday:8 AM–9 PM
Sunday:11 AM–5 PM

About Argos

  • 🤯 “Worst customer service experience ever!” – Refused service by a staff member named Nadia who claimed to be a manager.
  • 💼 Requested contact details for the area manager but was denied by Nadia.
  • 🔢 Provided receipt and reference number for exchange, approved by customer service, but still faced refusal.
  • ⚖️ Mentioned the UK law that entitles customers to exchange faulty items and called for proper staff training.
  • 📱 Received an iPhone 14 Pro Max as a surprise gift from partner and friend.
  • ❌ Phone wouldn’t turn on and had a scratch on it upon receiving.
  • ⏰ Visited the shop on the same day expecting an exchange or refund.
  • ☎️ Lady at the shop insisted on calling store manager who wasn’t available and recommended contacting Apple instead.
  • 😡 Both Argos and Apple couldn’t resolve the issue or provide assistance.
  • ✅ Persisted in-store, called another Argos shop, managed to get a new working phone without any scratches.
  • Mixed opinions:
  • – Diverging perspectives regarding customer service quality: one extremely negative experience vs one positive experience at another Argos branch.

Options: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards

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