H&M
Clothing store in Merton
Address: 4 Queen’s Rd, London SW19 8YD, United Kingdom
Phone: 443447369000
Region: Merton
Nearest station: Wimbledon (0.12 miles)
Rated: 4.0/5 on Google.
Price range: £££
Opening Times
| Monday: | 9:30 AM–7 PM |
| Tuesday: | 9:30 AM–7 PM |
| Wednesday: | 9:30 AM–7 PM |
| Thursday: | 9:30 AM–8 PM |
| Friday: | 9:30 AM–7 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About H&M
- 👎 Inconvenient return process, missing receipt, had to go back to store
- 🤷♀️ Mixed opinions on staff – some praised their help while others found them rude and unprofessional
- ⌛ Slow checkout queues
- 😔 Lack of menswear items in stock
- 👍 Decent quality clothes, well laid out store
- ❓ No customer service assistants available for questions or assistance
- Overall, customers had mixed experiences with H&M. Some encountered issues such as missing receipts during returns and inconvenience caused by staff members not doing their job properly. Others complained about slow checkout queues and the lack of menswear items in stock.
- On the positive side, customers appreciated the decent quality of clothes and the well-organized layout of the stores. However, there were instances where no customer service assistants were available to assist with questions or provide help.
- While some customers found the staff helpful and praised their assistance, others described them as rude and unprofessional. This divergence suggests that experiences with customer service may vary depending on who you encounter.
Options: Wheelchair-accessible car park, Wheelchair-accessible lift, Men’s clothing, Debit cards, NFC mobile payments, Credit cards
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