Argos

Department store in Kensington and Chelsea

Address: Argos In Sainsburys, 158a Cromwell Rd, London SW7 4EJ, United Kingdom

Phone: 443456564382

Region: Kensington and Chelsea

Nearest station: Gloucester Road (0.23 miles)

Rated: 4.1/5 on Google.

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• 👍 Some customers experienced frustrating refund processes, involving long wait times, phone calls, and email exchanges with the company. They feel that it’s time-consuming and inefficient.
• 👍 One customer had a negative experience with staff when trying to exchange a laptop. They found the employees to be rude despite being a regular shopper at Argos.
• 👎 However, another customer thinks that the staff is excellent and believes that negative reviews are unfair. They always receive helpful and polite service from Argos employees who apologize for any waiting time.
• 👍 Service for purchasing charger cables for devices like Garmin watches was fast and efficient in one instance.
• 👍 The store has a convenient location, friendly staff, and provides easy drive-up options for collecting larger items.
• ❗️ Mixed opinions exist on insurance services offered by Argos. One customer encountered difficulties when trying to exchange their hoover and was redirected to contact insurance instead of resolving the issue directly with Argos. They felt cheated as they had paid for Argos’ insurance in the first place.

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