Argos

Department store in Hillingdon

Address: Lombardy Retail Park, Hayes UB3 3EX, United Kingdom

Phone: 442085613321

Region: Hillingdon

Nearest station: Hayes and Harlington (1.11 miles)

Rated: 3.6/5 on Google.

Website

• 👤 Mixed opinions about the staff at Argos:
• – One review mentioned a rude and inexperienced manager who shouted and rolled her eyes.
• – Another review praised the friendly staff, specifically mentioning Raman and Ethan, for their fast service and easygoing nature.
• 🛍️ Conflicting experiences regarding returns:
• – One customer had a negative experience with false information given by staff. They claimed that the warranty on their faulty printer was based on the original purchase date, not the exchange date.
• – In contrast, another customer had a positive experience returning a faulty Apple cable. Although they encountered an unhelpful employee named Lorraine, they were ultimately able to receive a full refund after speaking with management at a different branch.
• 💬 Overall customer sentiment is mostly negative due to poor interactions with certain staff members:
• – Complaints about rudeness, unprofessional behavior (pointing when speaking), and lack of knowledge about company policies were raised.
• 💼 It’s worth noting that there are also positive comments regarding other helpful employees who provided swift service.
• 📝 Divergent perspectives exist concerning Argos’ overall customer service quality.

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