Surrey Docks Dental Practice
Dental clinic in Southwark
Address: 11 Blondin Way, London SE16 6AE, United Kingdom
Phone: 442072521628
Region: Southwark
Nearest station: Rotherhithe (0.7 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–5:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Surrey Docks Dental Practice
- 🙂 The majority of the reviews for Surrey Docks Dental Practice are highly positive, with praise for the skilled and friendly dentist, Bhavna.
- 🙌 Patients appreciate that Bhavna takes the time to answer questions and explain procedures, making them feel comfortable.
- 😊 The reception staff receives high marks for being approachable, welcoming, and keeping patients well-informed about appointments.
- ⭐️ There is an update to one review where a mistake was rectified by the practice, resulting in a change from 1 star to 5 stars.
- ⚠️ However, there is a negative review regarding payment and refund issues. The patient had their oral hygienist appointment canceled twice by the practice over several months. When requesting a refund after deciding to go elsewhere, they were charged again instead of receiving their money back. The receptionist was unhelpful and lacked customer service skills.
- ✨ Mixed opinions exist about this dental practice’s handling of payments and refunds based on these contrasting experiences.
- Overall: Surrey Docks Dental Practice has an exceptional dentist (Bhavana) loved by many patients but shows inconsistency when it comes to payment and refund processes.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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