Vauxhall Food and Wine

Convenience store in Lambeth

Address: 22 Vauxhall St, London SE11 5LG, United Kingdom

Phone: nan

Region: Lambeth

Nearest station: Vauxhall (0.35 miles)

Rated: 1.7/5 on Google.

👤 The shopkeeper at Vauxhall Food and Wine has been described as rude and unprofessional by one reviewer, potentially driving away customers.
👥 Another reviewer had a completely different experience, praising the friendly environment and excellent customer service. They even received a discount on their purchase and had someone carry their crate of beer to their door.
🔄 There are mixed opinions on the staff’s behavior when it comes to package collection. One customer felt treated rudely and not helped properly, while another noted that the shop only accepts ID with an identical name as the one on the package label.
❓ It is mentioned that UPS policy was used as an excuse for not accepting alternative proofs of identity and address, but this contradicts what UPS themselves stated over the phone.
💔 This inconsistency in handling packages is seen as a waste of time by one customer who advises using a different access point or avoiding UPS altogether if possible.
Overall, based on these divergent perspectives, it appears that some customers have experienced poor customer service from the shopkeeper at Vauxhall Food and Wine. However, there are also positive reviews highlighting friendly staff members who go above and beyond to assist customers.

Options: Delivery, In-store shopping, Credit cards, Debit cards, Mobile Wallets, Credit cards

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