Nisa Local

Convenience store in Merton

Address: 395-397 London Rd, Mitcham CR4 4BG, United Kingdom

Phone: 442086485120

Region: Merton

Nearest station: Mitcham (0.08 miles)

Rated: 3.0/5 on Google.

Price range: ££

Website

• 👎 Terrible for parcel collection and drop off. Standards have dropped under new management. Staff turnover is high.
• 📦 Negligent with their parcel system, leaving parcels easily visible and prone to theft. Inconsistent updating of incoming parcels on the system.
• ❌ Customer complaints of being turned away despite having confirmation texts that their parcel has arrived. Lack of effort to resolve issues.
• 💔 One reviewer experienced abuse from a male staff member while returning a parcel. Reported it to multiple parties, including the police.
• ❌ Several customers warn against leaving packets at this shop, citing lost parcels and unhelpful customer service.
• ✨ However, one positive review mentioned that the shop follows Nisa store template, with well-stocked shelves and a clean environment. Cashier was pleasant.
• ⚖️ Mixed opinions regarding customer service and reliability for parcel services at Nisa Local.

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