Woodhouse Express

Convenience store in Barnet

Address: 222 Woodhouse Rd, London N12 0RS, United Kingdom

Phone: nan

Region: Barnet

Nearest station: New Southgate (0.87 miles)

Rated: 1.6/5 on Google.

📦 The shopkeeper refused to release a parcel, even though the customer had a tracking number and ID. Mixed opinions on whether or not others were able to pick up their parcels with just ID and tracking number.
🙅‍♂️ The shopkeeper was rude and unhelpful when the customer tried to collect their parcel.
📧 Multiple emails confirmed that DHL delivered a package to the collection depot, but the employee at the counter claimed they hadn’t received anything.
🎧 A man with headphones at the counter did not make an effort to assist in finding the package, but a younger staff member politely searched for it, although they couldn’t find it.
☎️ The customer called the shop multiple times after this incident, as DHL confirmed that the package was indeed delivered there.
💼 Overall, there are mixed experiences with rude and unhelpful staff members alongside polite employees who made an effort to assist. There seems to be confusion regarding whether or not parcels were being released based on just ID and tracking numbers.

Options: Delivery, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets

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