Londis Kenyon Street

Convenience store in Hammersmith and Fulham

Address: 58 Kenyon St, London SW6 6LB, United Kingdom

Phone: 442073852993

Region: Hammersmith and Fulham

Nearest station: Putney Bridge (0.88 miles)

Rated: 3.1/5 on Google.

Price range: ££

Website

• 👎 Some customers complained about unfriendly and rude staff, with little to no customer service training.
• 😕 Those same customers were disappointed with the lack of service from a store associated with Royal Mail/Post Office.
• 😡 The staff in the store would escalate normal conversations into arguments, making the customers feel wrong for asking questions.
• 👍 However, there is a positive review that mentions how the new owner has completely transformed the shop and now offers a wide variety of services like cooking meals, post office facilities, money withdrawal, bakery, and dry cleaning.
• 🤝 The new owner is praised for being very helpful and always going out of their way to assist customers.
• 😐 One long-time customer mentioned that while this Londis is quite expensive, they have added more price marked goods over time but haven’t changed their selection much in 10 years.
• Overall: Mixed opinions on customer service; negative experiences contrasting with improved services and helpfulness under new ownership.

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