H&M

Clothing store in Sutton

Address: 140 High St, Sutton SM1 1NG, United Kingdom

Phone: 443447369000

Region: Sutton

Nearest station: Sutton (0.31 miles)

Rated: 4.1/5 on Google.

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• 👃 Awful smell in the shop that put off customers, but good selection of new season clothing.
• 💧 Store had a leak with buckets underneath, but still open for business.
• 👥 One sales assistant was working in the whole store, which is unsafe and resulted in lost sales.
• 😊 Despite the issues, one customer had a positive experience with a charming and helpful assistant.
• 💻 Assistant recommended checking H&M app for promotions before making a purchase.
• Overall, reviews for H&M’s Sutton store are mixed. While some customers appreciated the good selection of clothing, others were put off by the awful smell and leaky ceiling. The lack of staff presence was also highlighted as an issue by one reviewer. However, there was also praise for one particular sales assistant who provided excellent service. The assistant suggested using the H&M app to find possible promotions before making a purchase.

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