River Island
Clothing store in Wandsworth
Address: Unit 91, 92 southside, London SW18 4TG, United Kingdom
Phone: 443448472572
Region: Wandsworth
Nearest station: Wandsworth Town (0.48 miles)
Rated: 4.0/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6:30 PM |
| Saturday: | 9:30 AM–6:30 PM |
| Sunday: | 11 AM–5 PM |
About River Island
- 👠 Sub-standard customer service at the store, particularly from the manager.
- 🙅♀️ Manager accused a customer’s mom of wearing shoes outside when she wanted to return them, but eventually gave a refund after confrontation.
- ✨ Other employees seem fine according to some reviewers.
- 👍 Another reviewer had a great experience with Tasnim, who was genuinely interested and supportive, offering correct advice and helping find items at other stores.
- 🤝 Staff in general is friendly and helpful, creating a positive shopping experience.
- 💼 The quality of clothes is nice overall.
- ⛔️ Customer service in another branch (Wandsworth) is rude and the manager accuses customers of wearing items before trying to return or exchange them.
- ❌ Similar experiences of rudeness have been reported by others as well.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Men’s clothing, Women’s clothing, Credit cards, Debit cards, Mobile Wallets, Credit cards
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