COS

Clothing store in Kensington and Chelsea

Address: 124-126 Kensington High St, London W8 7RT, United Kingdom

Phone: 442031392450

Region: Kensington and Chelsea

Nearest station: High Street Kensington (0.09 miles)

Rated: 4.2/5 on Google.

Price range: ££

Website

• – “COS” offers a great selection of loose-fitting women’s clothes that are perfect for hijab-wearing customers. 🧕
• – The store is spacious and well-organized, with friendly staff who provide excellent customer service. 💁‍♀️
• – Customers appreciate the stylish cuts and good quality fabrics of both men’s and women’s clothing. 👗👔
• – On the other hand, there were negative experiences at the Kensington High Street branch, where some customers encountered unhelpful and rude staff. 😔
• – One customer received conflicting information about the availability of an item between two different stores within the brand. 🔄
• – A specific staff member named Natalia at the Kensington store refused to hold a jumper for a customer despite it being the last one in their size, causing disappointment and surprise as this level of service was not expected from COS or its staff. 😞😮
• – In contrast, customers mention that other COS stores such as Regent Street and Covent Garden have exceptional customer service with employees who go above and beyond to assist shoppers.

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