ZARA

Clothing store in Kingston upon Thames

Address: Wood St, Kingston upon Thames KT1 1TP, United Kingdom

Phone: 448003684990

Region: Kingston upon Thames

Nearest station: Kingston (0.14 miles)

Rated: 3.8/5 on Google.

Price range: ££

Website

• – 🌟 Mixed opinions on finding sizes: One customer couldn’t find their size, but another considers ZARA their favorite store.
• – 🌟 Positive reviews: Some customers describe ZARA as “spectacular” and a “good place to buy clothes.”
• – ❗️ Negative experiences with pricing: Customers warn that prices displayed do not include VAT, leading to higher final costs.
• – ❗️ Slow service for refunds and purchases: One review mentions waiting 50 minutes for a refund, while another waited 20 minutes to pay. Lack of staff and slow cashiers were noted as issues.
• – ❗️ Long queues during sales: Multiple reviewers complain about long queues during sales, making it not worth the hassle for some. The lack of separate returns counter is also mentioned.
• – 🤔 Mixed impressions on customer service: While some feel that ZARA doesn’t look after customers well due to long wait times, others question why the company doesn’t increase staff for better customer service.
• Overall, there seems to be mixed opinions about finding sizes and customer service at ZARA.

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