Hertz Car Hire
Car rental agency in Newham
Address: Hartmann Rd, London E16 2PX, United Kingdom
Phone: 448433093045
Region: Newham
Nearest station: London City Airport (0.14 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 8 AM–4 PM |
| Tuesday: | 8 AM–4 PM |
| Wednesday: | 8 AM–4 PM |
| Thursday: | 8 AM–4 PM |
| Friday: | 8 AM–4 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Hertz Car Hire
- 👎 Negative reviews:
- – Pre-booked a car but was forced to upgrade to an electric vehicle, causing delays due to charging issues.
- – Poor car condition and no explanation provided on site. Charged for a minor scratch on the spare wheel.
- – Slow and unhelpful customer service, providing contradictory statements and not addressing questions properly.
- 🤔 Mixed opinions:
- – One positive review praising Amandeep for his excellent customer service during the booking process.
- 👍 Positive review:
- – Good overall experience, no further details provided.
- 💭 Summary:
- The majority of reviews for Hertz Car Hire are negative. Customers complain about being forced to upgrade to electric vehicles and facing delays due to charging issues. They also mention receiving poor customer service with slow responses and contradictory statements. However, there is one positive review highlighting a specific employee who provided exceptional service during the booking process. Another reviewer had a negative experience of waiting for two hours without any employees at the desk but received assistance from helpful customer support.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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