Enterprise Car & Van Hire – Ilford
Car rental agency in Newham
Address: 970 Romford Rd, London E12 5LP, United Kingdom
Phone: 442085232500
Region: Newham
Nearest station: Ilford (0.33 miles)
Rated: 4.2/5 on Google.
Opening Times
| Monday: | 8 am–5 pm |
| Tuesday: | 8 am–5 pm |
| Wednesday: | 8 am–5 pm |
| Thursday: | 8 am–5 pm |
| Friday: | 8 am–5 pm |
| Saturday: | 9 am–2 pm |
| Sunday: | 12–3 pm |
About Enterprise Car & Van Hire – Ilford
- 👎 Extremely unhappy with fuel charges and customer service
- 👎 Believes they were overcharged for fuel usage
- 👍 Promptly provided evidence of scratch on the car, but no response from Enterprise staff
- 🤔 Disappointed in lack of responsibility taken by the company
- 💰 Excessive and questionable fuel charges impacted overall experience
- ⚠️ Cautionary review for potential renters
- 💼 Urges Enterprise to improve transparency, customer service, and professionalism
- ✅ Another review mentions collecting a courtesy car from Enterprise
- Overall, this reviewer had a negative experience with Enterprise Car & Van Hire – Ilford. They felt unfairly charged for fuel usage and encountered poor customer service when addressing issues with the car. They offer a cautionary review to others considering renting from Enterprise and hope that the company improves its transparency, customer service, and professionalism. In contrast, another reviewer mentioned collecting a courtesy car without providing further details or opinions on their experience.
Options: Identifies as women-owned, Wheelchair-accessible car park, Wheelchair-accessible entrance
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