UFODRIVE: 24/7 Car Rental – London, Westfield

Car rental agency in Hammersmith and Fulham

Address: Westfield Shopping Centre, London W12 7GF, United Kingdom

Phone: nan

Region: Hammersmith and Fulham

Nearest station: Shepherds Bush Market (0.22 miles)

Rated: 4.4/5 on Google.

👍 The UFO experience is highly recommended.
👍 Smooth process of hiring the car and cars are clean and well cared for.
❌ Getting into the carpark while returning the car was challenging for one reviewer, taking nearly 20 minutes.
❌ One customer had a poor experience with customer service, especially regarding an issue with the phone application and turning on the car. No apology or responsibility was taken by the customer service team.
❌ Another disappointment came when a customer was asked to return the car due to it needing servicing or another person renting it. The request felt disingenuous as they had already requested an extension via the app.
Mixed opinions:
⚖️ One reviewer had a positive experience overall but rated four stars due to difficulties finding the right spot in the carpark during return.
Overall, customers praised UFODRIVE’s smooth rental process, cleanliness of cars, and positive experiences. However, there were some concerns about difficulties with returning cars and unsatisfactory experiences with customer service in handling issues related to phone application errors and extension requests.

Options: Wheelchair-accessible car park, Wheelchair-accessible entrance

There are no reviews yet. Be the first one to write one.