Enterprise Car & Van Hire – Palmers Green

Car rental agency in Enfield

Address: 379 N Circular Rd., London N13 5UU, United Kingdom

Phone: 442088881133

Region: Enfield

Nearest station: Palmers Green (0.39 miles)

Rated: 4.0/5 on Google.

Website

• 👍 Positive review:
• – Fantastic and efficient service at the Palmers Green branch
• – Very friendly staff who went above and beyond
• 😐 Mixed review:
• – Initial booking and payment made through the website, but car was unavailable when they went to collect it
• – Website has a subject to availability clause that can be misleading
• – Staff tried to persuade them to take a different car than what was originally booked
• 👎 Negative review:
• – Poor experience dealing with Enterprise Rent-a-Car Palmers Green
• – Sub-standard service and unhelpful staff
• – No proper communication or compensation for confusion and delay caused
• – Refund processed in dollars instead of pounds, causing disappointment.
• In summary, one customer had a terrible experience with Enterprise Car & Van Hire – Palmers Green. They arrived to pick up their reserved car only to find out it wasn’t available. The website’s availability clause was unclear, leading to confusion. The staff were unhelpful and tried convincing them to take another vehicle. There was no compensation or proper communication regarding the inconvenience caused. Another customer had a positive experience at the same branch, praising the fantastic service they received from friendly and efficient staff members.

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