Thrifty Car and Van Rental Park Royal
Car rental agency in Ealing
Address: Mobility Showroom, 333 Western Ave, London W3 0RS, United Kingdom
Phone: 442089937733
Region: Ealing
Nearest station: Acton (0.52 miles)
Rated: 3.3/5 on Google.
Opening Times
| Monday: | 8:30 AM–5:30 PM |
| Tuesday: | 8:30 AM–5:30 PM |
| Wednesday: | 8:30 AM–5:30 PM |
| Thursday: | 8:30 AM–5:30 PM |
| Friday: | 8:30 AM–5:30 PM |
| Saturday: | 8:30 AM–12:30 PM |
| Sunday: | Closed |
About Thrifty Car and Van Rental Park Royal
- 🚗 Car received was damaged and dirty, including weed inside
- 👎 Unhelpful and rude staff when trying to address issues
- 💰 Money taken from account without explanation a week later
- 😣 Worst car hire experience; would not recommend
- 🚗 Received a hire car with pre-existing damage (curbed wheels, scratched side panel)
- ✍️ Recorded damage with pictures but still held liable for additional scratch found later
- 💔 Insurance claimed customer caused damage and affected their No Claims Bonus
- ⚠️ Advice to take pictures before hand for evidence
- 😡 Rude and unhelpful staff on the phone
- Mixed opinions:
- – One review mentions Range Rover as an intermediary between Thrifty, adding confusion about accountability.
- – Both mentioned rude and unhelpful staff, leaving room for improvement in customer service.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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