Enterprise Car & Van Hire – South Croydon

Car rental agency in Croydon

Address: 444-448 Brighton Rd, South Croydon CR2 6AP, United Kingdom

Phone: 442037709356

Region: Croydon

Nearest station: Purley Oaks (0.11 miles)

Rated: 4.1/5 on Google.

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• 🌟 One reviewer mentions that they have had consistently good service from Enterprise Car & Van Hire, even giving a special mention to the manager for always looking after them.
• ⭐ Another reviewer had a terrible experience when their rental car broke down and they were left stranded at Stansted airport. They were particularly frustrated with the lack of communication and follow-up regarding their complaint.
• 🚗 There seems to be mixed opinions about the customer service at this branch of Enterprise. While one reviewer praises the team for maintaining high standards even when the manager is not present, another reviewer claims that all Enterprise branches work independently and do not care about their customers.
• 💼 The unhappy customer also highlights that they experienced difficulties in getting a replacement car and felt that their complaint was ignored by head office for almost a month.
• 💔 This negative experience has caused significant financial loss, stress, and inconvenience for the frustrated customer, who advises others to avoid using this branch at all costs.
• 📞 It appears that there is room for improvement regarding communication within Enterprise’s system as multiple calls failed to find records of complaints or incidents.

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