Practical Car & Van Rental Hounslow

Car rental agency in Hounslow

Address: Rear of, 109 Vicarage Farm Rd, Hounslow TW3 4NN, United Kingdom

Phone: 442085774460

Region: Hounslow

Nearest station: Hounslow West (0.19 miles)

Rated: 3.8/5 on Google.

Website

• 👍 Exceptional service, very clean and new van. Staff knowledgeable about vans.
• 👎 Not the biggest van for the money, fuel use unclear. Employee had poor verbal communication skills and left out valuable information. Misleading information about return led to unexpected charges.
• 💭 Mixed opinions on whether to use company again. Will consider other rental companies next time.
• 😊 Paul provided excellent service, flawless and efficient experience.
• In summary, Practical Car & Van Rental Hounslow received positive reviews for their exceptional service and clean vans. The staff proved knowledgeable about their vehicles and assisted customers in choosing the right one. However, there were mixed opinions regarding some aspects of the service. One customer felt that the van was not worth the price paid and encountered issues with unclear fuel usage instructions. They also experienced difficulties communicating with an employee who had limited English proficiency. Misleading information during return led to unexpected charges for this customer as well. As a result, they expressed hesitation in using the company again and mentioned considering other rental companies in the future.
• On a positive note, another customer named Paul had an excellent experience with flawless service that was professional and efficient.

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