SIXT Car & Van Hire – London Wembley

Car rental agency in Brent

Address: GEC Est, Courtenay Rd, East Ln, Wembley HA9 7ND, United Kingdom

Phone: 442070188246

Region: Brent

Nearest station: North Wembley (0.17 miles)

Rated: 4.1/5 on Google.

Website

• 🚘 Review 1:
• – Rental experience was a complete mess
• – Rude and unaccommodating staff member named MO
• – MO was unwilling to complete the necessary registration process and refused to assist with WiFi connection
• – Car pick-up was not possible, resulting in cancellation of plans and inconvenience for others
• – Ibrahim resolved the issue promptly the next day with no problems
• 👍 Mixed opinions on staff:
• – MO received negative feedback for their behavior and lack of assistance, but Ibrahim was praised for efficiently resolving issues
• 💼 Lack of compensation:
• – The first reviewer still expects compensation from Sixt for their inconveniences, awaiting a response from the company
• ➡️ Contrasting experiences:
• – One customer had a terrible rental experience while another found the team to be helpful when renting a truck
• 😊 Overall takeaway:
• Despite mixed perspectives, it seems that there were difficulties with one staff member during car pick-up. However, these issues were eventually resolved by Ibrahim. It is suggested that Sixt should review their customer service standards and consider compensating customers who have faced inconvenience.

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