Budget Car Hire – London Heathrow Airport T5
Car rental agency in Hillingdon
Address: Holiday Inn Htrw, Heathrow Airport T5, 276 Bath Rd, West Drayton UB7 0DQ, United Kingdom
Phone: 443445446000
Region: Hillingdon
Nearest station: Heathrow Terminal 5 (1.34 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 4:45 AM–12 AM |
| Tuesday: | 4:45 AM–12 AM |
| Wednesday: | 4:45 AM–12 AM |
| Thursday: | 4:45 AM–12 AM |
| Friday: | 4:45 AM–12 AM |
| Saturday: | 4:45 AM–12 AM |
| Sunday: | 4:45 AM–12 AM |
About Budget Car Hire – London Heathrow Airport T5
- 👍 Upgrade promised but had to pay for it ourselves
- 👎 Rude and unhelpful customer service
- 👍 Courtesy bus drivers were a positive experience
- 👎 Manager unavailable and unable to resolve issues after 15 days
- 🤷♂️ Mixed opinions on the rental cost – some felt overcharged, others didn’t mention it
- In summary, this review highlights issues with Budget Car Hire at London Heathrow Airport T5. While the upgrade promised turned out to be an additional cost, the rude and unhelpful customer service made resolving the issue difficult. However, there was a positive experience with the courtesy bus drivers. The manager’s unavailability further added to their disappointment. There is mixed feedback regarding rental costs, with some feeling overcharged while others did not mention it specifically. Overall, this reviewer will not use Budget Car Hire again due to poor customer service and perceived extortion tactics.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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