hollywood nails

Nail salon in Hillingdon

Address: 53 Fairfield Rd, West Drayton UB7 8EZ, United Kingdom

Phone: 441895449627

Region: Hillingdon

Nearest station: West Drayton (0.28 miles)

Rated: 3.3/5 on Google.

Website

• 🌟 Great attention to detail, nails are done exactly how I like them. Will definitely be back!
• 👎 Mixed opinions on customer service and courtesy, especially towards non-Caucasian customers. Some report terrible treatment while others mention hugs, kisses, and jokes with Caucasian customers.
• 💦 Cleanliness is a concern as there is no attempt to wipe down areas between customers. Stations are reported to be dusty.
• ❌ One reviewer had a negative experience with rude staff and felt that their nails looked like a school project.
• 💸 Owner connection: Hollywood Nails and Five Star Nails are owned by the same people.
• 🚫 Dissatisfied customer decided not to return after experiencing poor customer service. Had an issue with two different shades of nail polish and was told to come back another day for a fix.
• In summary, while some reviewers praised the attention to detail in their nail services at Hollywood Nails and expressed intentions of returning, others had mixed experiences with customer service and courtesy towards non-Caucasian customers. Cleanliness was also mentioned as a concern. Additionally, one reviewer mentioned an owner connection between Hollywood Nails and Five Star Nails.

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