Halifax
Bank in Redbridge
Address: 84/86 High Rd, Ilford IG1 1BU, United Kingdom
Phone: 443457203040
Region: Redbridge
Nearest station: Ilford (0.07 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–3 PM |
| Sunday: | Closed |
About Halifax
- 🐢 Service is slow:
- – It took a long time to find assistance after the machine swallowed a note.
- – Waiting time was inconvenient, especially for those in a rush.
- 🙅♂️ “Paul” at the counter was rude:
- – He questioned why the customer didn’t go to the counter when money got stuck in the machine.
- – Paul seemed unhelpful and even made jokes about the incident with his colleague.
- 😟 Decline in helpfulness:
- – The branch used to be helpful but has now worsened.
- – They were not helpful with older customers who struggle with mobile banking.
- 🌐 Online services make branches less necessary:
- – Most customers don’t need to visit branches unless it’s important since everything can be done online.
- ⚠️ Mixed opinions on customer service quality:
- – Other negative reviews agree that customer service is poor, lacking, and rude.
- – Some complain about all machines being out of order for cash deposits.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly
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