Santander

Bank in Redbridge

Address: 99 High St, Ilford IG6 2AH, United Kingdom

Phone: 448000851491

Region: Redbridge

Nearest station: Barkingside (0.47 miles)

Rated: 3.4/5 on Google.

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• 👎 One reviewer had a terrible experience at the Santander Barkinside branch, where the staff displayed poor customer service and made them feel unwelcome.
• 👍 Another customer praised the staff at a different branch for their promptness and empathy in dealing with a bereavement case, expressing gratitude for their assistance.
• 👎 A disappointing visit to reinstate a dormant account was reported by another reviewer. They faced confusion from the counter staff regarding searching for accounts without a debit card, resulting in an excessive wait time. Frustrated, they decided to open an account at another bank instead.
• 😕 Mixed opinions about the helpfulness of the staff were expressed. While one review mentioned great service received during a difficult situation, others complained about unhelpful or inefficient interactions with employees.
• 😒 An unsuccessful attempt at humor was made by one female employee wearing gloves like a goalkeeper and fake hair on top of her natural hair. The interaction left the customer unimpressed and questioning her professionalism.
• In summary: There are both positive and negative experiences reported about Santander branches.

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