NatWest Whitechapel Road
Bank in Tower Hamlets
Address: Black Lion House, 45 Whitechapel Rd, London E1 1DU, United Kingdom
Phone: 443457888444
Region: Tower Hamlets
Nearest station: Aldgate East (0.21 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About NatWest Whitechapel Road
- 🙁 The queue is always long and only one counter is open. Staff members are seen talking to each other instead of helping customers.
- 🙂 The staff seems relaxed and not focused on customer service. There are many members of staff who appear clueless and queues are often left unattended.
- 😖 There are lots of staff, but they seem to be in the wrong places. Queueing times can be as long as 15-20 minutes.
- 😣 Queues at this branch are described as horrendous due to limited capacity for social distancing. Staff, including the manager, provide slow service, leading to negative reviews.
- ❌ One cashier is always available, with no assistance or care from other staff members. Avoid this branch if possible.
- 💔 The reviewer had a very poor experience and noticed that people were being served randomly while waiting in the queue. They also expressed disappointment about the lack of white staff members compared to Asian employees who seemed disinterested in providing services.
Options: Wheelchair-accessible entrance
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