Lloyds Bank
Bank in Southwark
Address: 364-366 Lordship Ln, London SE22 8NA, United Kingdom
Phone: 443456021997
Region: Southwark
Nearest station: East Dulwich (0.87 miles)
Rated: 2.3/5 on Google.
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About Lloyds Bank
- 👍 Positive review:
- – Applied for a bank account urgently and the process was smooth.
- – Assisted by a helpful manager named “Stephen” who solved any issues that arose.
- – Account was opened within a few hours and address change was sorted before lunch.
- 😞 Negative review:
- – Had a terrible experience at the East Dulwich branch.
- – Banked with Lloyds for over 40 years but felt dismissed and treated aggressively when inquiring about a specific account.
- 😕 Mixed opinions:
- – Service is described as terrible with slow counter staff and lack of customer care.
- – Staff at the branch repeatedly ask for ID despite recognizing the customer and their pin.
- Overall, while one customer had an exceptional experience opening an account quickly with assistance from a kind manager, another long-time customer left disappointed after feeling dismissed. Some customers also found the service to be lacking in terms of slow staff and unnecessary ID requests even though they were recognized.
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