HSBC Clapham Junction
Bank in Wandsworth
Address: 240 Lavender Hill, London SW11 1LH, United Kingdom
Phone: 443457404404
Region: Wandsworth
Nearest station: Clapham Junction (0.19 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About HSBC Clapham Junction
- 👎 The customer felt rushed and not listened to despite the branch being quiet.
- 👍 They mentioned that speed isn’t the definition of good service.
- 🤷♀️ Diverging opinions as one customer was not able to get what they needed, while another mentioned specific issues with the ATM and cleanliness.
- 😕 One customer had a negative experience when their card got stuck in the ATM and customer service couldn’t assist them.
- ❌ Another negative feedback included a complaint about services being offloaded to ATMs that frequently get jammed, with limited functions.
- 💼 Some felt the retail banking service at this branch is below average compared to other countries.
- 💔 Mixed opinions overall – some experienced poor service and technical issues, while others didn’t have major complaints.
- Summary:
- Customers had mixed experiences at HSBC Clapham Junction. Some felt rushed and not heard by staff who seemed more focused on speed. Others complained about problems with ATMs, such as cards getting stuck. One person had a frustrating experience when customer service couldn’t solve their issue. There was also dissatisfaction with offloading services onto ATMs and limited functionality.
Options: Wheelchair-accessible entrance
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