HSBC Notting Hill Gate
Bank in Kensington and Chelsea
Address: 25 Notting Hill Gate, London W11 3JJ, United Kingdom
Phone: 443457404404
Region: Kensington and Chelsea
Nearest station: Notting Hill Gate (0.06 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 10 AM–3 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 10 AM–3 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About HSBC Notting Hill Gate
- 👍 Jamie provided excellent customer service by helping the reviewer with their dormant account and informing them about ways to save money.
- 👎 One reviewer had a negative experience at the branch when trying to exchange old English notes for new ones. The adviser was not helpful and displayed a hypocritical attitude.
- 🤔 Another reviewer had a poor experience with the branch’s service for businesses. They faced long queues, unhelpful staff, and were sent on a wild goose chase for their business card.
- ❗️ Mixed perspectives regarding the friendliness and competence of the bank staff.
- 🏦 It is suggested that this HSBC branch may not be efficient in performing its duties as one review stated they do not do their job properly.
- ⏰ The negative experiences mentioned caused frustration for both reviewers, who expressed a desire to switch their banking services to another bank.
- 💼 Lack of managerial presence was noted in one review where no manager was on-site during busy periods at the branch.
- 💳 The second reviewer faced difficulty in obtaining a replacement business card, leading to significant time wasted dealing with HSBC offices over phone calls.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park
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