Metro Bank
Bank in Lambeth
Address: 65-67 Clapham High St, London SW4 7TG, United Kingdom
Phone: 443450808500
Region: Lambeth
Nearest station: Clapham North (0.16 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 👍 Keenan provided amazing service, was professional and polite, despite a disturbance in the bank.
- 😞 Some customers complain that employees often laugh among themselves instead of focusing on customer needs and take a long time to complete simple tasks.
- 👍 Staff were helpful and attentive, managed to get a card printed quickly without much wait time on a Sunday morning.
- 😞 The noise from the giant coin collecting machine next to the employees makes them feel sad.
- 👎 One customer had fraudulent transactions on their card but Metro Bank approved a refund. However, they allowed more identical bogus payments after that and haven’t issued the promised refunds for five months.
- 👍 A member of staff named Michael provided excellent service, being respectful and communicating well with the customer.
Options: Wheelchair-accessible entrance
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