Clydesdale Bank (Studio B)
Bank in Kensington and Chelsea
Address: 154-158 Kensington High St, London W8 7RL, United Kingdom
Phone: nan
Region: Kensington and Chelsea
Nearest station: High Street Kensington (0.11 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 9:30 AM–4 PM |
| Tuesday: | 9:30 AM–4 PM |
| Wednesday: | 10 AM–4 PM |
| Thursday: | 9:30 AM–4 PM |
| Friday: | 9:30 AM–4 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Clydesdale Bank (Studio B)
- 👎 Disgusting service from Clydesdale, waited 3 weeks for a mortgage application, then rejected without any communication last minute and 10 days before completion date.
- 👎 Worst service imaginable, took 4 hours to arrange a simple withdrawal which cost £40 in parking.
- 🤷 Hold times are excessive with constant redirects and no actual assistance.
- 😕 Mixed opinions on customer service – poor advice received but also an apology from head office after making a complaint.
- 🤔 Waited over 3 months for re-mortgage application due to gross incompetence and then it was withdrawn for nonsensical reasons.
- 💸 Bank’s incompetence led to paying an extortionate interest rate after existing product expired.
- Overall, the reviews for Clydesdale Bank (Studio B) are overwhelmingly negative. Customers experienced unacceptable delays, lack of communication, and poor customer service. However, there were mixed opinions on certain aspects such as customer service and receiving an apology from head office. It is recommended to avoid this bank if possible due to significant issues reported by customers.
Options: Wheelchair-accessible entrance
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