Barclays Bank
Bank in Barnet
Address: 883/885 Finchley Rd, London NW11 8RU, United Kingdom
Phone: 443457345345
Region: Barnet
Nearest station: Golders Green (0.07 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 9:30 am–3 pm |
| Tuesday: | 9:30 am–3 pm |
| Wednesday: | 9:30 am–3 pm |
| Thursday: | 9:30 am–3 pm |
| Friday: | 9:30 am–3 pm |
| Saturday: | 9:30 am–1 pm |
| Sunday: | Closed |
About Barclays Bank
- 👍 Jusky, Ibby, and Louie provided exceptional face-to-face customer service and went above and beyond to assist the reviewer. They expressed gratitude for their help in a world where most banking is done online.
- 😔 Some reviewers had a terrible experience with customer service, citing employees who were rude or unhelpful. This indicates inconsistent quality in the bank’s service.
- 😕 One review highlighted overcrowding at the busy Golders Green branch, with many unhappy customers waiting to see an advisor. However, it was mentioned positively that there is counter service available.
- 🏦 The common complaint among multiple reviews is that there are not enough staff members working, leading to inefficiency. These customers long for the days of having a dedicated relationship manager instead of automated phone lines.
- ⚙️ Issues were reported with their machines; some customers found only two out of three working and no counter service available.
- ⌛ Waiting times were mentioned as being excessively long at the business counter. Customers claimed waiting for 45 minutes to an hour before being served.
- Summary: Mixed opinions emerge regarding Barclays Bank’s customer service.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park
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