Nationwide Building Society
Building society in Hammersmith and Fulham
Address: 95 King St, London W6 9JN, United Kingdom
Phone: 443452660249
Region: Hammersmith and Fulham
Nearest station: Hammersmith (Met.) (0.16 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9 AM–4:30 PM |
| Tuesday: | 9 AM–4:30 PM |
| Wednesday: | 10 AM–4:30 PM |
| Thursday: | 9 AM–4:30 PM |
| Friday: | 9 AM–4:30 PM |
| Saturday: | 9 AM–12 PM |
| Sunday: | Closed |
About Nationwide Building Society
- 👎 Appalling customer service encounter with rude staff who laughed at and stared at the customer, making derogatory comments about their bank statement.
- 👎 Staff member was in a hurry to force the customer out of the store, despite them needing more time due to a learning difficulty.
- 🤔 Mixed opinions on service as other branches have been friendly and gone above expectations.
- ⏰ Complaint about early closure even though website stated closing time as 3 pm. The customer encountered a black African individual wearing a three-piece suit who closed the door in front of them, seemingly aware that it was too early. They expressed frustration as they needed desk service but didn’t have their card reader since they were away from home.
- 😞 Overall disappointment with poor service and request for investigation and improvement.
Options: Wheelchair-accessible entrance
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