Lloyds Bank
Bank in Kingston upon Thames
Address: 94/96 High St, New Malden KT3 4EX, United Kingdom
Phone: 443456021997
Region: Kingston upon Thames
Nearest station: New Malden (0.25 miles)
Rated: 4.0/5 on Google.
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About Lloyds Bank
- 👍 Customers have generally positive experiences with Lloyds Bank and find the staff helpful and polite.
- 🏦 One customer had a great experience at the New Malden branch, with attentive staff and a manager who went above and beyond to resolve their query.
- 💰 Another customer has been banking with Lloyds for over 30 years and praises the wonderful service they received, including staff assisting both inside and outside the branch to ensure everyone is served quickly and safely.
- 😕 However, one review mentions encountering unhelpful staff members, particularly two cashiers and a branch manager who behaved unprofessionally.
- 😡 The reviewer attempted to complain about the staff but was met with shouting from the manager without being given an opportunity to explain their concerns.
- 🙅♀️ The manager justified his behavior based on false information provided by one of the cashiers but eventually realized their mistake when presented with evidence by the customer.
- ⚖️ Mixed opinions exist regarding the professionalism of certain Lloyds Bank staff members.
Options: LGBTQ+ friendly
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