Metro Bank
Bank in Hammersmith and Fulham
Address: Unit 3, Fulham Retail Centre, London SW6 1BW, United Kingdom
Phone: 443450808500
Region: Hammersmith and Fulham
Nearest station: Fulham Broadway (0.02 miles)
Rated: 3.6/5 on Google.
Opening Times
| Monday: | 8:30 AM–6 PM |
| Tuesday: | 8:30 AM–6 PM |
| Wednesday: | 8:30 AM–6 PM |
| Thursday: | 8:30 AM–6 PM |
| Friday: | 8:30 AM–6 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Metro Bank
- 🏦 Metro Bank has received mixed reviews about their customer service and professionalism.
- 👥 Some customers felt that the staff was unprofessional, engaging in personal conversations instead of serving customers.
- ⭐️ Customer satisfaction was reported to be low, with some feeling that they were treated poorly because they only had a basic account.
- 💳 There were also complaints about the lack of EU card fee-free usage compared to other banks like Starling Bank, which offers worldwide free card usage and excellent customer service.
- 📉 However, there is a mention of a big, light spacious branch with two ATMs.
- ⏳ The counter employees appeared to prioritize their own interests over engaging with waiting customers, causing inconvenience for those in the queue.
- ❌ One reviewer had an unpleasant experience when trying to change their friend’s name on an account using an unenrolled deed poll.
- Despite some negative experiences mentioned by reviewers regarding Metro Bank’s staff behavior and customer engagement, it is worth noting that one positive aspect mentioned is the spaciousness of branches. Nonetheless, mixed opinions suggest varying levels of satisfaction with the services provided.
Options: Wheelchair-accessible entrance
User Feedback
There are no reviews yet. Be the first one to write one.